At the end of the day, Gemini's real goal is to wrap around your business. We take our talent, technology
and knowledge and deliver that to you, our customer. Why do we do that at Gemini? Because that is what
outsourcing is about: helping your business by understanding it and delivering what is important to you.
Our mission and passion is to provide the best service in the industry.
We have been in the business of creating and servicing mutual funds for over twenty years and have
approximately $10 billion in assets under administration. We take pride in our company and it shows in
our service. We are small enough to deliver personalized attention but large enough to attract, retain,
and deploy world-class talent. Unlike big firms, we do not lose you in layers of bureaucracy or impose
the huge overhead costs of a mega-organization.
Commitment to Service, Quality and Your Future
All of our professionals are highly trained and hands-on in their involvement with our clients, adding value to their work with you and
proving we are committed to service. The quality of our work is proven by the success of our business. Great diligence is maintained to
ensure we have done what is required in the best way possible. While providing objective, accurate and truthful analysis of the systems
and controls in place, we are continually working to identify potential opportunities and implement new solutions, proving our commitment
to your future.
Technology Differentiators
Investing in technology is not the same as efficiently using it. At Gemini, we do both.
The seamless integration of our accounting, transfer agent, and administration systems gives Gemini a tremendous IT advantage. And,
because we do not use mainframe-based systems, any enhancements or customized reports are done quickly and for a much more reasonable
cost.
Performance Reports
If you're curious to find out how your fund is doing compared to another fund or against another sector, utilize our Benchmark Performance
report. This report is available to you anywhere you have Internet access, through Reporting Services. You can access reports for a
variety of time periods and easily download them into the format of your choice, including PDF, Microsoft Excel and more.
Reporting Services is unique because you can access it anytime you wish, through a secure website. Some of our reports were created
because of client requests and we're always open to any ideas you have for improving current reports or creating new reports.
Paper Elimination
Fund accounting at Gemini enables trade files to be uploaded into the accounting system seamlessly. Accounting reports can be accessed
via our website in a variety of formats with the greatest of ease. Reports can be generated for any period online, eliminating the need
for stacks of paper and facilitating efficient audits.
Accessible Servicing
We offer a proprietary, secure web-based direct interface for your transfer agent data. This allows clients of any size the same luxuries
as a very large client. We also provide your shareholders with some superior benefits.
What we provide:
- Five levels of web access for Fund Administrator, Broker/Dealer, Broker/Dealer Branch, Registered Representative and Shareholder
- Customizable logo and color scheme for your website
- Online account inquiry including portfolio summary, account position, transaction history and general account information
- Online transactions for exchanges, purchases and redemptions
- Online account maintenance for change of shareholder information
- Online statement access for quarterly statements and confirms
- Electronic delivery for statements, confirms and regulatory mailings
- 24-hour voice response system for your shareholders
- Dedicated Client Service Team for your shareholders' calls
- Literature fulfillment for shareholder requests