Extensive Experience. Steadfast Support.
At the end of the day, Gemini's real goal is to wrap around your business. We take
our talent, technology and knowledge and deliver that to you, our customer. Why
do we do that at Gemini? Because that is what outsourcing is about: helping your
business by understanding it and delivering what is important to you. Our mission
and passion is to provide the best service in the industry.
We have been in the business of creating and servicing mutual funds for over 25
years and have more than $10 billion in assets under administration. We take pride
in our company and it shows in our service. We are small enough to deliver personalized
attention but large enough to attract, retain, and deploy world-class talent. Unlike
big firms, we do not lose you in layers of bureaucracy or impose the huge overhead
costs of a mega-organization.
Commitment to Service, Quality and Your Future
All of our professionals are highly trained and hands-on in their involvement with
our clients, adding value to their work with you and proving we are committed to
service. The quality of our work is proven by the success of our business. Great
diligence is maintained to ensure we have done what is required in the best way
possible. While providing objective, accurate and truthful analysis of the systems
and controls in place, we are continually working to identify potential opportunities
and implement new solutions, proving our commitment to your future.
Technology Differentiators
Investing in technology is not the same as efficiently using it. At Gemini, we do
both.
The seamless integration of our accounting, transfer agent, and administration systems
gives Gemini a tremendous IT advantage. And, because we do not use mainframe-based
systems, any enhancements or customized reports are done quickly and for a much
more reasonable cost.
Performance Reports
If you're curious to find out how your fund is doing compared to another fund or
against another sector, utilize our Benchmark Performance report. This report is
available to you anywhere you have Internet access, through Reporting Services.
You can access reports for a variety of time periods and easily download them into
the format of your choice, including PDF, Microsoft Excel and more.
Reporting Services is unique because you can access it anytime you wish, through
a secure website. Some of our reports were created because of client requests and
we're always open to any ideas you have for improving current reports or creating
new reports.
Paper Elimination
Fund accounting at Gemini enables trade files to be uploaded into the accounting
system seamlessly. Accounting reports can be accessed via our website in a variety
of formats with the greatest of ease. Reports can be generated for any period online,
eliminating the need for stacks of paper and facilitating efficient audits.
Accessible Servicing
We offer a proprietary, secure web-based direct interface for your transfer agent
data. This allows clients of any size the same luxuries as a very large client.
We also provide your shareholders with some superior benefits.
What we provide:
- Five levels of web access for Fund Administrator, Broker/Dealer, Broker/Dealer Branch,
Registered Representative and Shareholder
- Customizable logo and color scheme for your website
- Account inquiry including portfolio summary, account position, transaction history
and general account information
- Online transactions for exchanges, purchases and redemptions
- Online account maintenance for change of shareholder information
- Online statement access for quarterly statements and confirms
- Electronic delivery for statements, confirms and regulatory mailings
- 24-hour voice response system for your shareholders
- Dedicated Client Service Team for your shareholders' calls
- Literature fulfillment for shareholder requests